FAQs

Q?How can we help you?
A.
The Information HelpLine is an information and referral service which can be reached by calling 1 (800) 950-NAMI (6264), Monday through Friday, 10 a.m.- 6 p.m., EST or by email at info@nami.org.
Education, Training, and Peer Support Center (NAMI Programs)
NAMI State Organizations and local NAMI Affiliates offer an array of free education and support programs for individuals, family members, providers and the general public. These include Family-to-Family, Peer-to-Peer, NAMI Support Group, In Our Own Voice, and more.
State and Local NAMIs
NAMI is the foundation for hundreds of NAMI State Organizations, NAMI Affiliates and volunteer leaders who work in local communities across the country to raise awareness and provide essential and free education, advocacy and support group programs.
Discussion Groups
Browse through hundreds of NAMI’s interactive group forums. With topics ranging from illness management, to job-hunting, to relationships, it’s never been easier to connect with others who’ve shared your lived experience.
Social Networks
Connect with NAMI through Social Media Channels on FacebookTwitter, Google+, YouTube, or the NAMI-endorsed network for young adults, OK2Talk.
NAMI on Campus
NAMI on Campus provides information and resources to support students living with mental health conditions and to empower them to take action on their campuses.
Veterans & Military Resource Center
NAMI is proud to provide the following resources for veterans and active duty military members, as well as their families, friends, and advocates.
Multicultural Action Center
The Multicultural Action Center focuses on eliminating disparities in mental health care for diverse communities and offers help and hope to individuals of diverse backgrounds.
NAMI FaithNet
NAMI FaithNet is a network of NAMI members and friends dedicated to promoting caring faith communities and promoting the role of faith in recovery for individuals and families affected by mental illness.
Missing Persons Support
Resources and support for locating missing persons with mental illness. 
Q?What is mental illness?
A.

A mental illness is a medical condition that disrupts a person’s thinking, feeling, mood, ability to relate to others and daily functioning. Just as diabetes is a disorder of the pancreas, mental illnesses are medical conditions that often result in a diminished capacity for coping with the ordinary demands of life.

Serious mental illnesses include major depression, schizophrenia, bipolar disorder, obsessive compulsive disorder (OCD), panic disorder, posttraumatic stress disorder (PTSD) and borderline personality disorder. The good news about mental illness is that recovery is possible.

Mental illnesses can affect persons of any age, race, religion or income. Mental illnesses are not the result of personal weakness, lack of character or poor upbringing. Mental illnesses are treatable. Most people diagnosed with a serious mental illness can experience relief from their symptoms by actively participating in an individual treatment plan.

Learn more about treatment and services that assist individuals in recovery.

Find out more about a specific mental illness:

Find out more about conditions sometimes related to mental illness:

Q?What does recovery look like?
A.

As people become familiar with their illness, they recognize their own unique patterns of behavior. If individuals recognize these signs and seek effective and timely care, they can often prevent relapses. However, because mental illnesses have no cure, treatment must be continuous.

Individuals who live with a mental illness also benefit tremendously from taking responsibility for their own recovery. Once the illness is adequately managed, one must monitor potential side effects.

The notion of recovery involves a variety of perspectives. Recovery is a holistic process that includes traditional elements of mental health and aspects that extend beyond medication. Recovery from serious mental illness also includes attaining, and maintaining, physical health as another cornerstone of wellness.

The recovery journey is unique for each individual. There are several definitions of recovery; some grounded in medical and clinical values, some grounded in context of community and some in successful living. One of the most important principles is this: recovery is a process, not an event. The uniqueness and individual nature of recovery must be honored. While serious mental illness impacts individuals in many ways, the concept that all individuals can move towards wellness is paramount.